Site Maintenance + Support
Need Help With Your Site? We’ve Got Your Back!
Maintenance plays an integral role in handling a website. If you want to generate more business and if you want keep your traffic coming back to your site, you need to maintain the quality of your website.
We all know how it can be a daunting task. Website enhancement, updates, and backups keep your site secure and operating at full speed, but not every website owner has the time or ability to perform these tasks. That’s where we come in.
Our website maintenance services are designed to keep your website running smoothly. We offer two (2) simple no-commitment plans with 24-72 business hours turnaround time. Please select the plan that best suits your needs:
Select Your Plan
Pay As You Go
This plan is ideal for those who need occasional updates.
- Website maintenance can be made at our hourly rate of $120CAD or $95USD per hour.
- There is a minimum charge of 2 hours for any work.
- For projects that require less than 10 hours, a full amount of payment will be requested up front to book your project. Projects that take more than 10 hours, a deposit of half the total estimated hours amount of your request is required.
If you require frequent updates, save money with our pre-paid maintenance plans.
- As work is done, the hours are deducted from your balance.
- All prepaid plans are good for 30 days and are non-refundable.
- Email configuration
- Site updates or additions
- Plugin & theme installation
- Post & page modifications
- Site back ups
- Link checking, edits and additions
- Technical support
- Site optimization
- Site bug fixes
- WordPress Genesis theme modifications
If you have come across one of these issues, we are more than happy to help you!
How It Works
- Once your request is submitted, you should receive a response via email within 24-48 business hours.
- Small updates are completed within 24-72 business hours (usually within the same day). More complex updates can take several days to complete.
- Communications via email only.
- Please note: we consider a project done after 10 days of no response.
Rush / Holiday
Need urgent updates? We may be able to accommodate for $200/hour.